
We will update this post with any additional notices or clarifications as needed. Please post in the respective game forum thread to let us know if you have further questions. It will not be possible to log in or patch without upgrading. Players who do not meet the updated requirements will get a pop-up over the launcher indicating this and the launcher will close automatically when clicking OK.


Starting in November 2021, if you are running on Windows 7 or using a Video Card with a Direct3D Feature Level 10, you will be informed of the upcoming incompatibility via the launcher.Īs of February 15, 2022, STO and NW will no longer be supporting Windows 7 or a Video Card with a Direct3D Feature Level less than 11. What happens if I don’t upgrade by February 15? This includes:Ībove all, take a close look at the Video Card manufacturer’s documentation for any card you are going to purchase, and ensure that the card specifically says it supports Direct3D Hardware Feature Level 11 or higher. To play Star Trek Online and Neverwinter after Februyou will need a video card that supports Direct3D Feature Level 11.0 or better. What will be the updated graphics requirements? For the best play experience, we recommend Windows 10. What Operating System should I be upgrading to?Īfter February 15, Windows 8 or 10 (64-bit) will be required. There is no separate download or installation required to use Direct3D 12. The Direct3D 12 headers and libraries are part of the Windows 10 SDK. In order to make this transition as smooth as possible, we have put together some detailed information. This programming guide contains information about how to use the Direct3D 12 programmable pipeline to create a customized graphics engine. This decision was made in order to improve game performance, optimize the player experience, and facilitate future development. Not all versions of Windows can run the latest versions of DirectX.Note: These changes are now finalized and live as of February 15, 2022.Īs of February 15, 2022, Star Trek Online and Neverwinter will no longer be supporting Windows 7 and Direct3D Feature Level 10. If you have Windows 10, then you already have the latest version of DirectX installed. To get the latest version of DirectX for your version of Windows, use Windows Update. We recommend that you select Yes to help ensure that your drivers have been signed by a publisher that has verified their authenticity. The first time you use the DirectX Diagnostic Tool, you might be asked whether you want to check if your drivers are digitally signed. In the DirectX Diagnostic Tool, select the System tab, then check the DirectX version number under System Information. To check which version of DirectX is on your PC using the DirectX Diagnostic Tool, select the Start button and type dxdiag in the search box, then press Enter.

If your PC doesn't have the right version of DirectX installed (the product box should tell you which one you need), your game might not work properly. DirectX is a suite of multimedia technologies required by many Windows games.
